Privacy Policy — WordIt
Effective Date: July 13, 2026
Last Updated: July 13, 2026
WordIt, LLC ("WordIt," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password, and contact details.
- User Content: Complaint descriptions, recipient details, attachments (photos, audio).
- Payment Information: Processed securely by third-party providers (e.g., Stripe); we do not store full payment card details.
- Usage Data: IP address, device type, browser, operating system, log data, and analytics (e.g., via PostHog).
- Voice & AI Features: Audio recordings, transcripts, and text inputs processed by AI providers to generate draft outputs.
2. How We Use Information
We use your information to:
- Provide and improve the WordIt service.
- Process payments and manage subscriptions.
- Personalize features (e.g., pre-fill common placeholders).
- Communicate with you about service updates, billing, and support.
- Conduct analytics and monitor performance.
- Comply with legal obligations.
3. AI-Generated Content Disclaimer
WordIt uses artificial intelligence to help generate draft complaint letters and related content. You understand that: